Being favorable, in an unfavorable situation,
does not make you naive. It makes you a team player. Are you ready? Three claps. [Claps] 2 claps. [Claps] One clap. [Claps] One, 2, three, synergy. My name is Jesse Medina, and I'' m the entrance hall attendant here at HHSC. What I do is aid clients. I search for out exactly what they'' re below for: SNAP advantages, their Medicaid, their disability, do they need to hand over pending work, do they need to talk with a supervisor. … and also your child up on the computer. We’ll do one TANF as well as we’ll do one grown-up Medicaid. Customers do not wish to jump on the computer system, yet I attempt to obtain them out of line and also get them online.I attempt to motivate them to make use of the online services to use. So, whatever the requirement, I attempt to fill it. We sort of prep the case prior to they go to the instance consultant. There is no regular day. Right here in the entrance hall, anything can happen. We handle a bunch of variety, a lot of society, various youngsters, various trainings, various lifestyles. I might be babysitting one minute. I could be damaging up an argument. I can be aiding someone with a youngster. Seven years ago, I supplied a baby in the shower room. [Jesse] No unanswered concerns? [Benefit recipient] Whatever answered. All right. Thank you so a lot. I'' m extremely happy with my job,'and I ' m really pleased of what I do. When I can stroll into H-E-B in this zip code, and also individuals call me the food-stamp-man, as well as they run as well as hug me. When clients come and also leave me an invite to a college graduation. It'' s the partnership I develop outside these wall surfaces. If I can transform one life in a day, I'' ve already obtained paid something that cash can’t buy.The life
I live today began in this company. I when patronized. I strolled via those doors searching for food stamps, looking for help. I was homeless. The case advisor that interviewed me, he dealt with me like an individual. I saw his interest. When I left, I stated, “I desire to be similar to him.”” I wanted to benefit HHSC and make a difference. And I'' m here.
