hi guys this is chapter one of your pharmacy
technician knives I actually be showing you my book where I have things underlined and
starred in things that will be important I thought it would be a great thing to
use my book to show you these things than me and probably will be seen in the near
future so let's get to the next page page 3 this is your work duties and responsibilities this
is not terrible they do ask a lot of questions because they need you to know what you should be
doing pharmacy technicians are health care workers that generally work under de ricksaw foods are
supervision of licensed pharmacists that means you will always be up under a pharmacist the
pharmacist should be somewhere around when any pharmacy technician is working you have to pay
attention to detail accuracy and interpersonal skills general duties for the pharmacy technician
you would be receiving written prescriptions in or refilling requests verifying patient information
fiddlin bottles labeling compounding pricing filling prescriptions mixing maintaining storage
conditions regularly checking up and outdated expiration dates so you will be checking your meds
always even as nurses we do that as well make sure we're not giving out outdated expired medications
clean and maintain equipment work areas order in labeling medications so yes you might be ordered
and also of course lakelyn medications supplies making sure you're looking around Guinea supplies
are needed you also may be unpacking your orders so you're kind of jack-of-all-trades you're gonna
be up at the retail in the front taking monies you may be in the bank stocking doing all the above
might be filling orders to be taken somewhere some of your pharmacists actually drive their
medications to their patients so and so we're you working in um you baby astronaut Ella phones
assisting customers establishing and maintaining patient profiles you will be asking these people
you know what's your insurance what's your name yeah sometimes they need proof sometimes they need
a written prescription all of the things that you would know and they'll be able to assist you
and tell you those things and wherever you plan on working it's gonna be a different protocol
for each one you may receive in-store supplies according to manufacturer's instructions so some
may need to go in the refrigerator somebody needs to go you know in a dry place or in a certain
temperature however they are that's what you want to and store your medications prepare a new
process in medical insurance forms a lot of times people are just new to the pharmacy so you'll
have to get more information sometimes when your people come in and you know them they only
have to show their ID and then you can look them up they're already in the system but you'll have
to be able to do that you generally do not advise patients on medications you'd like your doctor
to do that but you may also be able to tell them about some of the over-the-counter medications
pharmacy technicians who work within retail pharmacies may also be responsible for inventory
and that's just keeping up with your medications if one's running out get and invoice it and get
them some more operate me crank cash register price and medications assisting customers with
questions you know how it is when you go to the counter sometimes you want to know what in the
world is this medicine for but that the doctor called in for you they should be able to explain
that and or tell you to read the instructions to live that comes with it and a lot of times
that's what you rely on because it's going to have an information sheet with it pharmacy
technicians working in a hospital you may be transferred transferring medications from vials
to syringes and that's just the pending on where it's headed you may have to put it in litres of
water and then you'll you'll see when you go to work at a big Hospital Eddie measured drugs for
nutrients and IV solutions that's also part of a pharmacist job dispensing prescription drug
drugs ensuring the responsibility of home the pharmacist so the wording is what you need to
pay attention to here dispensing prescription drugs what you're doing is preparing and doing
all that stuff but he is ultimate responsibility the pharmacist but I also maybe a duty of
the pharmacy technician so the big birds are dispensing is generally for the pharmacists
the pharmacists is also responsible for any procedure involving professionals discretion
so if there's any questions anything that you don't know about you don't just figure it out
you ask someone and that someone should be your pharmacist when filling prescription drugs the
pharmacy technician must verify the information of the patient the insurance policy and the
prescription so you get to verify the information of the patient and verify their insurance make
sure the prescription is what it says and there needs to be properly labeled there's none of
that then you don't need to be handed out any medications let's go to the next page as you see
I've underlined inspark so you will know what is wonderful and amazing to remember so these are
your Hansen clues along every word is important but those are the ones if you were in class
we would be saying the same things that I'm saying to you here labeling medications properly
includes listing the name of the medication the dosage and the price so you may be labeling should
be labeling anyways if they're not already labeled you have to carry that label over to the bottle so
it can be on the separate bottle as well normally medications come in big giant bottles where the
bowels and pills in them so you'll be the one to pull out count processing and put them into the
smaller bottles for your patients the pharmacy technician must always be aware that mixing
must be accurate at all times and accurately mix medication maybe serious effects on the patient
if your ask them makes anything you should have a very good training before you do that because
we do not teach that here we learn on some of the calculations that might go along with that
but you do we're not actually doing the mixing so let someone make sure they show you how to
do that when processing a refill prescription it's always necessary for the pharmacy technician
to check if refills are available so before you even fill in anything or fill a prescription
you need to check if you can that patient may know how many more refills and just coming in see
and if they do a lot of times they'll tell them to go see their doctor first before they can get
another reveal what's the prescription is filled by a technician the pharmacist would check the
prescription who is ultimately responsible who is going to check your work it is the pharmacist
prescription filling process patient drops off prescription and the pharmacy technician ensures
that the prescriptions are correct first off you want to verify the information make sure that
it has the patient named medication dosage that physician signature is very important and your
refill information if they want to refill three times it should say that on that prescription make
sure that everything is going along with that if there any discrepancies the pharmacy technician
may contact the prescribing physician so King you call a physician and say hey I really can't
read this yes you can that is part of your job a lot of times you'll get to know that person's
handwriting after a while so you'll be able to verify that by calling make sure you know the
date of birth address insurance all of that for your patient as well anti prescription into
the computerized system some pharmacies may have digital image scanners which is wonderful
just like when you go to the grocery store and they scan that medication or you're tagged it's
the same thing you they go through with that scanning process you also want to make sure
if there are any interactions between drugs some drugs cannot be taken together and that's
when you want to notify or warn your pharmacist that there's something going on let them make
that decision pharmacy technicians may access databases which is a whole lot of information
about that patient mostly about medications when they last had it when the what type of insurance
they hand all that can be just pretty much typed in soon as you type in the name sometimes I burn
under so it's cute number as well our phone number depends on the stores know this definition the
term nomenclature nomenclature is often used to refer to a list of names or procedures that's all
so they'll say the nomenclature is and they'll be talking about procedures such as some type
of surgery and they give it a fancy name but that is what it's called the term nomenclature
it's often used to refer to a list of names or procedures the co-payment is designed or decided
by the insurance providers sometimes they have to pay two dollars sometimes they don't want to pay
anything sometimes I have to pay twenty dollars it really depends on their their insurance and
you will have to collect that before you give them medication what's the prescription entry is
complete place the medication into the bottle and label according to federal state regulations the
pharmacist again do you see how many times just in these two LePage's we went over the pharmacist
makes the final check by verifying medication name dosage directions and patient name so what
needs to be on there the name of the medication the dosage of the medication the directions to
take that medication and of course the patient thing patient signs a signature log if they have
one a lot of times it's just the pad that's on the the computer that where they pay but it is their
signature log for legal purposes prescriptions that they have received it after verification the
prescription is given to the patient I also have this dart and wrote in here negligence would mean
not doing those things correctly if you do not do any of those things above correctly they're gonna
call it negligence on your part that you did not follow everything you do not verify verify verify
these are medications you have to verify before they go into a model things get fast things people
make mistakes you have to verify or you can kill someone so make sure is it could be the best
job of your life but you've got to be and pay attention to details inventory you may have to
do that as well adequate inventory is defined as basic stock and safety stock basic stock is
the amount of inventory that is cared to meet an average demand safety is the amount of inventory
that is carried to account for fluctuations basic is what we have on hand on all day safety is just
in case something happens we got a little stock in the back room back there that can handle the
extra demand that's the difference in basic and safety there are two several entries there are
different inventory systems they're based on perpetual inventory system or periodic inventory
system perpetual inventory system means continuous record of inventory that means you gave out twenty
fields it tells you you gave out twenty pills and it's pretty much on computer regulated the best
way to do it or if even handwritten then each time you open this bottle you're going
to account for each pill that comes out of this bottle that's your perpetual then you
have periodic inventory system and it's where they count an inventory updated on a periodic
basis it really depends on where you weren't in narcotics are more perpetual where some of the
other medications are more periodic customer care customer care is important for any pharmacy
technician because of the daily interaction with patients the pharmacy technician must be able
to establish and maintain could be imperfect in to personal skills assisting customers by
answering questions helping patients a part of your daily routine appropriate men manners in exit
ethics you got to your customer service you're in frontline sometimes you are the person in the
bank but a lot of times you are the one that is they're getting their medications doing the
whole little process for their medications okay next page five work settings it really depends on
where you work pharmacy technicians can work in a variety of settings one is your hospital pharmacy
the hospital pharmacies more focused on pharmacy service to the hospital some may have more complex
it really depends on where you're going a lot of times they they put meds into a certain patient
name and those meds are singly wrapped for that patient for that day um pens on where you work
it may be for the whole week but it's most of the time is singly wrapped it depends on where you're
working in general hospital pharmacy stock larger amounts of medications because they are more
people there although hospital pharmacies do not usually tend to the public some may have
retail stores even in there as well internet pharmacy an increased number of internet pharmacy
has been established in the past decade internet pharmacies are similar to community pharmacies
all that is is you can call talk sometimes to a doctor online sometimes they do face to face they
do soon they do all the things that you can do to speak to a doctor sometimes it's just verify your
information and a doctor prescribes you something and that is more your internet less met drugs that
can affect you or have less interactions that they can do over the Internet a lot of times they're
not even in this country because you know here in America most our medications you're going to go to
a doctor to get a prescription for prescription to be valid in the US it must be issued for medical
purposes by license licensed healthcare workers such as physician or registered nurses and most
the time it's going to be a nurse practitioner or physician's assistant or a physician in general
the importance of prescription jokes violates importation of prescription drugs violates FDA
laws and regulations all that saying is that we don't do then we do not not see a patient
and order them something and that's all that's trying to say is in general the importation
of prescription drugs violates FDA laws and regulations because if they're coming from
another country and have has not been checked out by the US it is not clear and they may
not work or it may q you or someone else so you got to watch out for internet pharmacies and
they are out there and you can just order some is that normally in the u.s.
You would have to
see a doctor for next page turn your page your community pharmacy that's the one a lot of y'all
would be working in probably most familiar with known as a drugstore retail pharmacy about 75%
of pharmacy technicians work there a community pharmacy as a pharmacy in which a dick Tomey a
professional exists meaning enhanced professionals are also retailers that's all that word means I
don't think there's a definition where you have to remember that but an is always saying is that
they're both they're both a entrepreneur owning a business as well as a pharmacy technician nursing
our own pharmacy pharmacies that provide services to nursing facilities it really depends all again
where they're at on what you'll be doing it could be infusion therapy could be give it supplies
really depends on your part that you play in that facility federal government settings of
course you should know about the FDA which is the Food and Drug Administration you can
work there's real drug enforcement agencies u.s.
Public Health Services Center for Disease
Control military Department of Health the Human Services it really depends because you can go
to the VA right now they've got a pharmacy in there I wouldn't they call it like the hospital
pharmacy that maybe the military but um it all boils down to the same things you're going to have
to make sure you know about these mints know your names know exactly what you're putting in those
bottles and to whom you're giving them to next for education and training your certificate here
is for medica it is called AC PhD or CPT which is coming from MIT come you're certified pharmacy
technician you have to renew your license over two years also remember to get your license
the test is one hundred and thirty dollars they are if you fail the first one which you're
not going to the next one is $140 I think I can actually get that back down to 125 we're going
to figure that one out but do make sure you have that got to recertify every two years
the pharmacy technician certification exam your requirement should be high school diploma
no felony convictions no drug-related if you do have any such things as that um you actually
can't get your certification but you will have to answer for that when you get your jobs so because
we're dealing medications they're going to dig a little deeper especially drug related don't want
you in there giving out millions are taking them so if you have anything like that hopefully you
have some rehab something documented something like that that you could say you were young and
dumb or you've been through rehab something and I'm just put that in there um exam devote
to assist skills main subjects of the exam are maintaining medication assistant pharmacist
assistant patients and administration of pharmacy practice so not terrible section there education
and training search our next page which is our last page for chapter one it's called infection
control of course a wonderful wonderful time to talk about this infection control is a very
important issue with the informa C settings simply because the pharmacy dispenses medication
to the public contamination of those medications and our other drugs produces and can cause serious
effects so you are going to protect yourself and you're going to protect your stuff from the
medication because it can it can ease into your skin you're going to protect that patient from
having any germs bacteria on those medications personal hygiene main expects you want to wear
clean and proper attire wear gloves and mask if necessary sometimes masks are not gloves are
always necessary make sure you disinfect your hands it's also best to feel and turn falsus using
a clean paper towel so get you a clean paper towel and turn on that policy instead of retouching
that policy general guidelines pharmacy must be kept clean at all times pharmacy employees
must maintain personal level of cleanliness muscle sorry y'all but my tongue gets tied and
cleanliness is one of those words that will tired of pharmacy employees must maintain personal
level of cleanliness in hygiene work areas and countertops must be wiped down with disinfected
at least once daily and now it's more than that equipment and utensils must be sterilized any
spills must be cleaned up immediately pharmacy employees must be free of active infections you
don't want to be putting infections on people's pills and they think we're about to put in their
mouth frequent hand-washing to reduce a risk of spreading infection all medications must be stored
properly monthly inspections should be conducted so how many times do we're going to inspect most
likely monthly medications must be returned to the inventory if they are in sealed containers so that
pharmacy integrity is ensured if they are not they do not come back to the pharmacist they destroy
them medications that are returned by patients unsealed shall be accepted back and disposed of
that's the main wordage there we want to dispose of if it's not been open if they can tell this
by being open they're like you say it's get it back if it still mono probably not then getting
disposed of medications that has been handled in any way by patients should not be returned
to the inventory um so most of the time they just don't away the medications anyway so this do
not let them bring their medications back and if they do you do not use them alright that's the
end of chapter one I'm so excited for you guys chapter one is down and that's it um make sure
you study then keep studying your medications they do not go away and soon I'll have some
practice questions up for you for this chapter
