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California man deposits $33K check in BofA account, never sees it again as branch closes

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ENCOUNTERING EVICTION, ONCE AGAIN, ABC7NEWS.COM. DAN: ANY BANKS OR CLOSING BRANCHES.– LOTS OF BANKS ARE CLOSING BRANCHES PAID FOR ONE MALE, IT CAUSED A LIGHT PANIC. FINANCIAL INSTITUTION OF AMERICA CLOSE DOWN HIS BRANCH HOURS AFTER HE MADE A MASSIVE DEPOSIT, AND ALSO HIS CASH WENT AWAY. YOU TIN ENVISION HOW WORRIED HE WAS. HE CAME TO US TO FIGURE OUT WHAT TO DO. REPORTER: IT IS DIFFICULT TO THINK THIS TAKEN PLACE AT A MAJOR FINANCIAL INSTITUTION. THIS CUSTOMER DEPOSITED $33,000 AT A FINANCIAL INSTITUTION IN OAKLAND. HOURS LATER, THE BRANCH SHUT DOWN. HIS DOWN PAYMENT NEVER OBTAINED POSTED.EVERYBODY KEPT TELLING
HIM, SORRY, THERE IS NOTHING WE CAN DO. > > THEY STATED, YOU ARE INFORMING ME THAT BANK OF AMERICA SHED $33,000 OF MY CASH AND ALSO YOU ' RE TELLING ME TO MY FACE THERE ' S ABSOLUTELY NOTHING YOU CAN POSSIBLY DO? THAT ' S RIGHT, SIR. REPORTER: IT RESEMBLED A NEGATIVE DESIRE, OTHER THAN IT WAS REAL. > > I WAS THINKING I WOULD NEVER >> SEE THE CASH EVER. PRESS REPORTER: HE DEPOSITED$33,000 RIGHT INTO HIS ACCOUNT, AFTER THAT IT VANISHED. > > NOBODY SAID WE WILL CERTAINLY MAKE EXCELLENT ON> IT. WE WILL CERTAINLY DEAL WITH IT. THEY DID NONE OF IT. PRESS REPORTER: IT STARTED IN HIS KITCHEN AREA. >> > > WE REMAIN IN THE MIDDLE OF A REMODEL. 2 HE HAD TO PAY THE SERVICE PROVIDER AS WELL AS NEEDED TO TRANSFER $33,000 FROM HIS ACCOUNT AT WELLS FARGO TO HIS ACCOUNT FINANCIAL INSTITUTION OF AMERICA.HE BROUGHT A

CASHIERS CHECK STRAIGHT TO THE BANK EMPLOYEE SO IT WOULD CLEAR IMMEDIATELY. >> > > SHE STATED IT WOULD POSE THAT MID-DAY OR NEXT EARLY MORNING AT THE MOST RECENT. REPORTER: WHEN HE EXAMINED HIS ACCOUNT, THE CASH WAS NOT THERE. HE CALLED THE FINANCIAL INSTITUTION, AND IT WAS BAD INFORMATION. >> > > THE LADY STATED THERE WAS NO RECORD OF THE PURCHASE, SO NO TRANSACTION HAPPEN. REPORTER: HE RETURNED TO THE BANK AND ALSO GOT ANOTHER SURPRISE. THEY HAD CLOSE DOWN THAT BRANCH, JUST HOURS AFTER HE HAD MADE HIS BIG DEPOSIT. >> > > WHEN I UNDERSTAND THE BRANCH WAS CLOSED, THE CASHIER THAT TOOK MY $33,000 CASHIERS EXAMINE IS NOWHERE TO BE FOUND, MY HEART PENETRATED MY STOMACH. I FELT LIKE I SAW A WATERCRAFT LEAVING THE DOCK IN MY MONEY WAS ON THE WATERCRAFT. REPORTER: HE MOSTED LIKELY TO ANOTHER PERSON BRANCH ONLY TO DISCOVER THE DOORS LOCKED. >> > > THAT ' S WHEN I ENDED UP BEING NERVOUS. THE BRANCHES ARE CLOSING THE PEOPLE I HAD GET IN TOUCH WITH WITH HER GONE. REPORTER: HE MOSTED LIKELY TO A 3RD BRANCH THAT WAS OPEN, AND ALSO THE MANAGER DID NOT AID.

>> > > HE CLAIMED THERE WAS NO DOCUMENT AND ALSO THERE WAS NOTHING THEY COULD DO. PRESS REPORTER: HE SHOWED THEM EVIDENCE. >> > > CANISTER YOU RISE THE CONCERN? HE STATED NO, THERE IS NOTHING I CAN DO. REPORTER: HE SAID EVERYONE KEPT TELLING HIM THAT, THERE IS ABSOLUTELY NOTHING YOU MAY DO. >> > > THEY KEPT REPEATING THERE IS ABSOLUTELY NOTHING I MAY DO. THERE IS ABSOLUTELY NOTHING I MAY DO. IT WAS KAFKAESQUE. REPORTER: THERE WAS SOMETHING HE COULD DO, HE GOT IN TOUCH WITH THE BANK CHIEF EXECUTIVE OFFICER, THE FEDERAL FEDERAL GOVERNMENT, AS WELL AS 7 IN YOUR CORNER. >> > > THE BALL BEGAN RELOCATING RAPIDLY. PRESS REPORTER: THE BANK SAYS THE CASHIERS EXAMINE WAS MADE OUT TO FINANCIAL INSTITUTION OF AMERICA, AS WELL AS TO POSTPONE THE PROCESS. THE FINANCIAL INSTITUTION DID NOT SAY WHY NO ONE AIDED HIM TRACK BOUND THE CASH TILL NOW. >> > > BANK OF AMERICA CONTACTED ME AS WELL AS CLAIMED WE WILL OFFER YOU $33,000 IMMEDIATELY. 7 ON YOUR SIDE WAS ON IT FROM THE START, A THANKS. >> > > YOU RATE. THAT'' S WHAT WE DO HERE.THIS STORY

IS A GREAT REMINDER, KEEP YOUR INVOICES. BANK OF AMERICA DID NOT DISCUSS WHETHER THE SHUTDOWN OF THE BRANCH MAY HAVE TRIGGERED THE ISSUE WITH THE DOWN PAYMENT. IT SAYS IT IS A TEMPORARY CLOSURE. THIS IS AMONG HUNDREDS OF FINANCIAL INSTITUTION BRANCHES CLOSE NATIONWIDE OVER THE PAST YEAR, AND WE ARE BEGINNING TO HEAR INCREASINGLY MORE PROBLEMS CONNECTED TO THESE SHUTDOWNS.IF YOU HAVE RECEIPTS AND THEY MEAN ABSOLUTELY NOTHING? I HAVE An INVOICE. DAN: I NEVER CAME ACROSS THIS AT A MAJOR FINANCIAL INSTITUTION. AS IT TURNS OUT, THERE.

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